The Digital Codex

Last Updated: July 2026

LuminaGridWorks ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including web development, cloud infrastructure, and design consultation.

1. Information We Collect

We may collect information that you provide directly to us when you fill out a contact form, request a service, or communicate with us. This may include:

• Personal identification information (Name, email address, phone number)
• Project-related information (Business details, technical requirements)
• Communication records

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our web development and infrastructure services.
• Process transactions and send related information (e.g., invoices, service confirmations).
• Send administrative information, such as updates to our terms, conditions, and policies.
• Respond to your comments, questions, and requests and provide customer support.
• Monitor and analyze trends, usage, and activities in connection with our services.

3. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

LuminaGridWorks
Calle de Fuencarral 90, Madrid, Chamberí, España
Email: [email protected]

Last Updated: July 2026

This Cookies Policy explains what cookies are and how LuminaGridWorks uses them on our website. We believe in transparency and want you to understand the "soil nutrients" that help our digital ecosystem thrive.

1. What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the owners of the site.

2. How We Use Cookies

We use cookies for the following purposes:

• Strictly Necessary Cookies: These are essential for you to browse the website and use its features, such as accessing secure areas.
• Functionality Cookies: These allow the website to remember choices you make (such as your cookie consent status) and provide enhanced, more personal features.
• Performance/Analytics Cookies: These collect information about how you use our website, like which pages you visited and which links you clicked on. This information is aggregated and anonymous.

3. Managing Cookies

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site.

Last Updated: July 2026

At LuminaGridWorks, we are dedicated to delivering high-quality web development and infrastructure services. Due to the bespoke nature of our work, our refund policy is structured as follows:

1. Service Deposits

All projects require an initial deposit to begin the "soil preparation" phase. This deposit is non-refundable as it covers initial administrative and planning resources.

2. Project Milestones

Payments are typically structured around project milestones. If a project is cancelled by the client after a milestone has been completed and approved, no refund will be issued for that specific milestone.

3. Completed Work

Once a specific service (e.g., "Frontend Cultivation" or "Cloud Soil Preparation") has been fully delivered and accepted by the client, no refunds will be granted for that service.

4. Disputes

If you are dissatisfied with any aspect of our service, we encourage you to contact us immediately at [email protected]. We will work with you to resolve any issues and ensure your satisfaction.

Last Updated: July 2026

Welcome to LuminaGridWorks. By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully.

1. Services

LuminaGridWorks provides web development, design, and cloud infrastructure services. The specific scope, deliverables, and timelines for each project will be outlined in a separate Statement of Work (SOW) or Service Agreement.

2. Intellectual Property

Upon full payment for a project, the client is granted ownership of the final deliverables (e.g., source code, design files). LuminaGridWorks retains the right to display the work in our portfolio and marketing materials unless otherwise agreed in writing.

3. Limitation of Liability

LuminaGridWorks shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.

4. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Spain, specifically within the jurisdiction of Madrid, without regard to its conflict of law provisions.

5. Contact Information

For any questions regarding these Terms, please contact us at:

LuminaGridWorks
Calle de Fuencarral 90, Madrid, Chamberí, España
Email: [email protected]
Phone: +34 686 13 11 37